Terms of Use

WELCOME TO THE CIE LUXE WEBSITE (THE "SITE"). PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. YOUR USE OF THIS SITE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THE FOLLOWING TERMS OF USE. BY USING THIS SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY PART OF THE FOLLOWING TERMS OF USE, YOU SHOULD NOT USE THIS SITE. IN ADDITION, WHEN USING PARTICULAR FEATURES AND SERVICES ON THE SITE, YOU WILL BE SUBJECT TO ANY POSTED GUIDELINES AND RULES APPLICABLE TO SUCH FEATURES AND SERVICES, ALL OF WHICH ARE INCORPORATED HEREIN BY REFERENCE.

Purpose of the Site

The purpose of the Site is to provide you with information about Cie Luxe Brands, our products, the campaigns that we support and the activities we undertake. In addition, you may be able to purchase products and services through the Site.

Product and Service Availability

Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your local shop will be the same as that included on the Site. Cie Luxe Brands, LLC, controls and operates the Site from its headquarters in Carlsbad, California, in the United States of America. We in no way imply that the materials on our Site are appropriate or available for use outside of the United States and Canada and we will not be able to fill your order if you require shipping outside of the United States or Canada.

Inventory information is generally available on the Site for domestic (U.S.) merchandise. This information can be used to estimate the likelihood that merchandise will be shipped immediately after you place your order. However, we cannot guarantee that a product listed as "In stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is marked "In stock" in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail that your order will not be filled and your credit card will not be charged.

Colors

We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Returns

We guarantee your satisfaction with all our products. You may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please visit our Returns & Exchanges Policy to read more about how to returns.

Product Orders

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.

Shipping

In compliance with FAA regulations, we are unable to ship products containing alcohol via the US Postal service. We are unable to accept orders for P.O. Box addresses. We are not responsible for errors due to printing.

Payment

You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.

Sales Tax

We are required by law to charge applicable sales tax on products shipped to those jurisdictions that charge such a tax and in which we operate. Currently, we sell in all fifty states.

Ownership of Materials on the Site

Cie Luxe Brands, LLC, and all brands, are, unless otherwise stated, the owners of all copyright, trademark, patent, database and other proprietary rights in the Site and its contents. Without limitation of the foregoing, we own a copyright in the Site as a collective work and/or compilation, and in the selection, co-ordination and arrangement of the information and content in the Site. You may not publish, distribute, extract, re-utilize, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use license set out in our copyright notice or as permitted by the United States Copyright Act. Except as expressly provided in these Terms of Use and the copyright notice, we grant no rights to you under any patents, copyrights, trademarks, trade secrets or any other proprietary rights.

You may not without the prior written permission of Cie Luxe Brands, LLC, use any computer code, data mining software, "robot", "bot", "spider", "scraper" or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Site or accessed through this Site. You also may not: engage in the mass downloading of files from this Site; use the computer processing power of this Site for purposes other than those permitted above; or flood this Site with electronic traffic designed to slow or stop its operation.

User Comments, Feedback and Other Submissions

We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain property of Cie Luxe Brands, LLC, and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any "moral rights" in posted information and materials have been waived.

Trademarks

All brand, product and service names used in the Site are the trademarks, trade names or service marks of Cie Luxe Brands, LLC, and the brands we represent unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks, or use any meta tags or any other "hidden text" utilizing any such trademarks, trade names or service marks, without the express prior written permission of Cie Luxe Brands, LLC, or the owner of such trademarks, trade names or service marks.

Registration and Security

If you wish to purchase any products or use certain services on the Site, you must open an account with us and provide the required information to us. By entering any information on the Site, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. Additionally, you agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to the Site or any portion thereof, and you agree not to allow any other entity to use any username(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.

If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason.

Modification of the Site and the Services

We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.

External Links

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Disclaimer of Warranties and Liability

THE SITE, AND ANY CONTENT AVAILABLE ON THE SITE, ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, CIE LUXE BRANDS, LLC, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE. NEITHER WE NOR ANY OF OUR BUSINESS PARTNERS REPRESENT OR WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS, IF ANY, WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; NOR DO WE OR THEY MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, PERFORMANCE OR SUITABILITY OF THE SITE OR ANY CONTENT AVAILABLE ON THE SITE. IN THE EVENT OF ANY PROBLEM WITH THE SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SITE.

ALL PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE ARE SUBJECT ONLY TO ANY APPLICABLE EXPRESS WARRANTIES. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE. WE DISCLAIM ANY AND ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPLICATION. NOTWITHSTANDING ANYTHING TO THE CONTRARY.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SOLE REMEDY FOR ANY CLAIM FOR DAMAGES ARISING OUT OF OR RELATED TO ANY PRODUCT OR SERVICE LISTED OR PURCHASED ON OR THROUGH THE SITE SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE PAID FOR SUCH PRODUCT OR SERVICE. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OF OUR BUSINESS PARTNERS, OR ANY OF OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS OR REPRESENTATIVES, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING OR DISTRIBUTING THE SITE OR ANY PRODUCT SOLD THROUGH THE SITE, OR ANY PART THEREOF, BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE SITE OR ANY CONTENT, PRODUCTS OR SERVICES MADE AVAILABLE OR LISTED ON IT, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY IS HELD TO BE UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY FOR ANY OF THE FOREGOING TYPES OF DAMAGES SHALL BE LIMITED TO THE AMOUNT THAT WE RECEIVE FOR THE TRANSACTION THAT GAVE RISE TO THE CLAIM.

Amendment of the Terms

We reserve the right to amend these Terms of Use without notice to you from time to time. If we decide to change these Terms of Use we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on the Site.

Applicable Law

These Terms or Use are governed by and will be construed in accordance with the laws of the United States and the State of California. Any disputes arising under or in connection with these Terms of Use, or your access or use of the Site shall be subject to the exclusive jurisdiction of the State and federal courts located in the Southern District of California (San Diego).

Copyright Act Agent

We respect the intellectual property rights of others, and require that the people who use the Site do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to our attention at the earliest possible opportunity:

Your address, telephone number, and email address;

A description of the copyrighted work that you claim has been infringed;

A description of where the alleged infringing material is located;

A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and

A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Preliminary Accessibility Statement

(For our most updated information on Accessibility, please visit our dedicated Accessibility Page.)

Just as you might ask for help in a physical retail brand space (at a tradeshow, street fair, in a brand retail store or a brand experience pop-up), visitors to this Site may need additional information about a brand or product beyond what is available here. Visitors may also need assistance locating a product or have questions before making a purchase through this Site. While this Site provides product information, it cannot fully convey a brand’s intent or replicate the experience of holding or testing a product in person.

For this reason, our knowledgeable customer service team and product experts are available to help. Our contact information is provided at the bottom of every page of this Site, and you may reach us by phone at 760-827-1400 or by email at shop@cieluxe.com.

Cie Luxe Americans with Disabilities Act ("A D A") Accessibility Commitment Statement

Cie Luxe is committed to providing a Site that is accessible to all visitors and compliant with accessibility guidelines. We are continually making improvements to meet these guidelines, and the Site has been designed with accessibility in mind

Navigating This Site with Screen Reading Softwares & Other Tools/Resources

This Site, without the aid of any apps or widgets, is coded & has been tested to work with these standard screen reading softwares: JAWS for a Mac operating system (click Ctrl + F5), NVDA for a Windows operating system (download here), and ChromeVOX for a Google ChromeBook operating system (click Ctrl + Alt + Z).

A specified statement from Cie Luxe on NVDA software: Cie Luxe has tested our website to ensure the code operates with NonVisual Desktop Access (NVDA) software. NVDA is a free, open-source screen reader for Microsoft Windows that enables people who are blind or have low vision to use computers. You can click here to download the NVDA software.

If you are using a web browser on a Linux operating system or if you do not wish to use the previously mentioned screen reading softwares, this Site includes an app that can help guide you. The app's icon is located in the top left corner of every page of this Site. To start the app, click the icon. If you can not visually identify the app's icon you will need to refresh the page you are on, "click tab" on your keyboard once to rest on the icon, and then "click enter" on your keyboard to open it. Always remember to reach out to our customer service if you need further assistance via phone at 760-827-1400 or via email at shop@cieluxe.com.

Recently, ZDNET, Sybill AI & Audio Eye have reported that the best AI-powered screen reader for websites is generally recognized to be a combination of robust traditional software (JAWS, NVDA) enhanced with modern, intelligent AI text-to-speech tools like Speechify or NaturalReader. These tools use AI to provide natural-sounding voices, fast, efficient reading, and improved accessibility, with Speechify being highly rated for its versatility across devices.

Additional resources for visually impaired individuals navigating e-commerce websites are primarily organized through national networks with local state affiliates, vocational rehabilitation agencies, and specialized technology training centers. These services help with screen reader compatibility, screen magnification, and voice-activated shopping. You can find further assistance available to you by searching the internet for: "state by state resources for visually impaired navigation of e-commerce websites".

Cie Luxe Web Design Statement

This Site is a living digital asset that experiences regular updates. Updates to this Site’s platform and changes to web browser versions - both of which are outside of Cie Luxe’s control - require work to maintain basic functionality and accessibility. Cie Luxe also cannot design the Site to accommodate the individual settings of each visitor’s computer or device.

During periods when updates are being made, access to all features of this Site cannot be guaranteed. Cie Luxe completes necesarry changes to the design of this Site as quickly as possible, and our customer service team is available to provide increased assistance to visitors during these times. From time to time, the Site’s platform may experience technical difficulties, and we maintain close working relationships with representatives who can prioritize the prompt restoration of services for Cie Luxe.

What about abilities other than the blind and visually impaired? Cie Luxe does not solely cater to visitors who are visually impaired. Cie Luxe has taken additional measures to "fill the gaps" to include a more comfortable experience for visitors who may have a learning disability, neurological disorder/impairment, or are of an older generation who may be less comfortable navigating a website.

Not all website designs are intuitive for every visitor and not all visitors have the same ability to navigate all websites. Cie Luxe has taken care to install and set up the ACCESSpro app to assist every visitor. We gladly look for design solutions that satisfy requests from our loyal customers, and we are pleased to assist any visitor who calls or emails us for assistance.

Further notes on coding for accessibility: [1] We are currently waiting for an update, and until it is available we have added ARIA code to a "section" or "<span>" describing its contents in full, as opposed to adding the ARIA to the individual elements of the "section". The ARIA code explains to a visitor using a screen reader that the next "section" on the page has all the details broken down into individually readable elements for them. [2] One of our most frequent requests from visitors about shipping is "how long before you ship an item & what is the average shipping time for an item". Because of this, we included a short sentence in the footer of our website to show up on every web page. No matter how we structured the code, the sentence, and the ARIA tags this line of copy in the footer weakened our ADA Compliance score. When we have finalized the best way to include this information we will put it back where we have promised our visitors can easily find it. [3] The theme we use for our website adjusts for iPhones, tablets and laptop/desktop screens. For this reason, the code "hides" elements that are irrelevant while being viewed on a desktop computer or a laptop. This lowers our ADA Compliance score, even though the elements hidden are hidden to both sighted and visually impaired visitors for practical purposes. Additionally, we include "notes" to our Business to Business Wholesale Representative, Operations Representative and Warehouse Manager that blend in with the white background color of the website. These notes are not for visitors to our website, these are notes for employees and retail partners that we use internally for Business to Business Wholesale reasons, and more. [4] There are instances where our ADA Compliance score is negatively affected because the same hyperlink occurs twice in close proximity. We add hyperlinks to images and buttons, which may be in close proximity, because we cater to a demographic that is below 30 years old who prefers to click on an image as well as to a demographic that is over 50 years old who prefers to click on a button. Adding a hyperlink to an image as well as a button is the best way for us to code our website for our visitors, specifically. We have currently disabled this feature, and we will add it back as soon as we receive another request from a loyal visitor.

About Our Website Platform's Americans with Disabilities Act ("ADA") Compliance

We use Shopify as a website platform. Shopify’s standard checkout is designed to be accessible for users with visual impairments and supports assistive technologies like screen readers. It is built to meet WCAG (Web Content Accessibility Guidelines) standards, ensuring features like keyboard navigation and proper form field labeling. You can learn more about Shopify's WCAG, Level A & Level AA compliance on their website. Key aspects of Shopify's checkout accessibility include:

• Screen Reader & Keyboard Compatibility: The checkout process enables navigation and completion without a mouse

• High Completion Rates: Recent tests showed a 100% completion rate for users with assistive technologies

• Accessible Components: Components are designed with input from people with disabilities.

Cie Luxe does not use custom apps or third-party modifications to disrupt Shopify's robust accessibility functions of the checkout process. Cie Luxe does personally modify the code of the templates for the home page, general page, collection page, product page, search page and cart page of the website to ensure the experience of a visually impaired or blind visitor is as similar as possible to a sighted visitor. Cie Luxe has installed ACCESSpro, an accessibility app to further aid visitors of all abilities, ADA Accessibility ACCESSpro, built for Shopify.

About the ACCESSpro App and Its Americans with Disabilities Act ("ADA") Compliance

The ACCESSpro app, i.e. ADA Accessibility Widget by AP, for Shopify is developed by Entangle Commerce. It is designed to help Shopify websites comply with WCAG, ADA, and AODA accessibility standards through features like AI-driven image descriptions, text-to-speech, and customizable widgets. The app includes 40+ accessibility tools for ADA, AODA, EAA, & BFSG ECAG Compliance assistance. This Site does not rely on the ACCESSpro app for compliance, without any widgets or apps, Cie Luxe has tested this Site to ensure its code works with these standard screen reading softwares: JAWS, NVDA & ChromeVOX. This Site has installed the ACCESSpro app to "fill in the gaps" after WCAG coding & ADA compliance is satisfied.

The use of ACCESSpro includes their ADA Compliance Mission Statement, which reads as follows:

• WCAG 2.2 Commitment: We strictly adhere to WCAG 2.2 AA guidelines.

• Personalized UI: Users with disabilities can personalize the interface.

• AI-Based Compliance: We use AI to maintain accessibility during updates.

• ARIA Attributes: Meaningful data for screen-readers using ARIA attributes.

The use of ACCESSpro includes their ADA Optimized Screen Reader and Keyboard Navigation Statement, which reads as follows:

• Screen-reader Optimization: ARIA attributes for meaningful data.

• Image Description: Auto image descriptions for better understanding.

• OCR Technology: Text extraction from images.

• Keyboard Navigation: Enhanced keyboard operability.

• Content-skip Menus: Easy navigation with shortcuts.

• Popup Handling: Improved handling of popups.

• Shortcuts: Quick access to key elements with shortcuts.

The use of ACCESSpro includes their Specialized Profiles for Disabilities, which contains:

• Epilepsy Safe Profile: Safe browsing with reduced triggers.

• Vision Impaired Profile: Enhanced interface for visual impairments.

• Cognitive Disability Profile: Assistive features for cognitive disabilities.

• ADHD-Friendly Profile: Minimized distractions for ADHD users.

• Blind Users Profile: Compatibility with popular screen-readers.

• Keyboard Navigation Profile: Navigate with keyboard commands.

The use of ACCESSpro includes their Customizable User Interface Adjustments, which contain:

• Font Adjustments: Customize font settings for readability.

• Colour Adjustments: Choose contrast profiles and color schemes.

• Animations: Disable animations for user safety.

• Content Highlighting: Emphasize key elements.

• Audio Muting: Instantly mute the website.

• Cognitive Disorders: Linked search engine for better understanding.

• Additional Functions: Various customizable options.

The use of ACCESSpro includes their Browser and Assistive Technology Support, which contain:

• Supported Browsers: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge.

• Supported Screen Readers: JAWS (Windows/MAC), NVDA (Windows/MAC).

Continual Accessibility Improvement

• Ongoing Efforts: We continually improve our accessibility features.

• Our Goal: To provide an accessible and user-friendly experience.

• Contact Us: For more information or suggestions.

Cie Luxe Theme and Font Choice Statement

Not all website designs are intuitive for every visitor and not all visitors have the same ability to navigate all websites. Cie Luxe has taken care to choose a website theme from Shopify that will allow us to present our large assortment of products in a visually appealing way - and in a way that is not in conflict with the individual retail brand's copyright, trademark and brand culture guidelines. This site, at times, can present as many as 800+ individual SKUs, and this has heavily impacted our theme and design choices. We have also carefully chosen a website theme that can be read by screen reader softwares and a font that is easy to read for sighted visitors:

Cie Luxe uses the Amiri font for this website. Amiri is considered highly legible and easy to read. It is a classic typeface in the Naskh style, designed to be used for books and running text or paragraphs.

• High Legibility: Even at small sizes, Amiri is noted for its clear, well-crafted characters, making it suitable for both headlines and body text.

• Traditional Style: It is a revival of a 20th-century Bulaq Press typeface, designed to feel natural and comfortable for long-form reading.

• Elegant & Classical: It is described as "simplistically elegant," balancing traditional Arabic calligraphy with modern clarity.

For visitors who may have a learning disability, neurological disorder/impairment, or other cognitive challenges, we recommend using the ACCESSpro app installed on this Site. With this app, the font can be adjusted and even replaced, in its entirety, for ease of accessibility.

We will continue to improve on our website's accessibility as technology improves or as studies disclose better design options to pursue. If you have found an inaccessible area on the site, please assist our team by informing us of the issue via email at shop@cieluxe.com or by phone at 760-827-1400.

 

Gift Card

ABOUT THE CIE LUXE GIFT CARD: Cie Luxe Gift Cards do not expire and maintain a balance so you can save a left over balance on your Gift Card for future purchases. After February 01, 2026 Cie Luxe will no longer offer Gift Cards for purchase, and will continue to honor all gift cards that have been purchased prior to this date.

WHERE CAN I USE THE GIFT CARD? Cie Luxe Gift Cards can be used exclusively at CieLuxe.com. Recipients use the Gift Card number* at checkout in the box labeled: "Have a Gift Card or Discount Code? Enter it here.", or mention the Gift Card number when placing a phone order. Your Gift Card is not a credit card, you may also use a credit card if you would like to make a purchase exceeding the value of your Gift Card. Yes, you may combine a Gift Card with a Discount Code at checkout. Gift Cards cannot be replaced, returned or redeemed for cash unless otherwise required by applicable law. Redeemable only for products online at www.CieLuxe.com.

Gift cards are issued by Cie Luxe Brands and are redeemable for merchandise only at www.CieLuxe.com, unless otherwise required by applicable law. The Cie Luxe Gift Card does not expire, and is transferable to anyone you wish to share it with. The Cie Luxe Gift Card balance does not expire and is not denominated by any fee of any kind. Your balance is adjusted every time you make a new purchase.

 

Our Email List

TO JOIN OUR LIST: Click here to sign-up for our email marketing list. We send offers and new product announcements to everyone who signs up. 

Like all e-commerce stores, you will receive order notification & tracking updates via email even if you have not joined our email marketing list.

We use MailChimp to send our email campaigns. MailChimp has strict anti-spam policies to help ensure that emails reach their intended recipients: (1) Mailchimp complies with the CAN-SPAM Act, the U.S. law that regulates promotional emails. (2) Mailchimp confirms consent from contacts before sending marketing emails, a box must be checked when placing an order to join the CieLuxe.com list, or you must fill out one of our forms on our website to give consent. (3) Every Mailchimp email campaign includes a link for recipients to update their preferences & unsubscribe. (4) All Mailchimp promotional emails include contact information, our mailing address, to confirm where your email is being sent from. (5) All Mailchimp users adhere to strict content laws to avoid being flagged as spam. (6) Every Mailchimp user authenticates their domain, i.e. www.CieLuxe.com (7) Mailchimp spam filters use various criteria to assess emails and assign a spam score. Some common things spam filters look for include: Campaign metadata, IP address, Code, and Ratio of text to images.

If a Mailchimp user, such as Cie Luxe, breaks any of these policies, our account can/will be suspended. We take spam seriously. Thank you for taking the time to understanding how important these policies are to Cie Luxe.

TO EXIT OUR LIST: There are two ways to remove yourself from our email list. You can click here, and sign-in to your CieLuxe.com account. Scroll down to the Email Marketing section & follow the instructions. A second option, you can click on the links in the footer of any of our emails to unsubscribe yourself.

EUROPE & AUSTRALIA: Cie Luxe is the exclusive distributor for brands from Europe & Australia. If you have signed up to receive emails from the brand's French, British, Australian or Italian website we can not remove you from these email lists. If you believe you are receiving emails from the brands you can click here to inquire about exiting their email list: By Eloise, Compagnie de Provence, Evermore London, Empire Australia, Terra Provence, Rampal-Latour, Urban Apothecary.